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Payment can be made securely online by Visa, MasterCard, Maestro, JCB and Delta. You may also place your order by telephone or email. All payments are processed via PCI Compliant payment gateway’s Sagepay. The credit/debit card that is being used must be yours. Candy Plum uses the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. The security of the information regarding your order is very important to us. We use the 128-bit Secure Socket Layer protocol to protect the security of your online order information. You can be assured that all sensitive information will be handled with the utmost discretion and security. SSL technology encrypts your order information to protect it from being decoded by anyone other than Candy Plum.


All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.


In the case of an order being despatched outside of the UK, it is your responsibility to pay any taxes and customs charges which may be due. We do not store customers payment details on our database.